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The Provider Details:
Participant: {{$clientdata['name']??''}}
Provider Organisation ID: {{$settings['company_name']??''}}
@if(!empty($data['upload_file']))
Attachment
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@endif @if(isset($clientdata['dob'])) @endif @if(isset($clientdata['ndis_number'])) @endif @if(isset($clientdata['phone'])) @endif @if(isset($clientdata['mobile'])) @endif @if(isset($clientdata['email'])) @endif @if(isset($clientdata['address'])) @endif @if(isset($clientdata['alternative_contact_number'])) @endif
Participant’s Contact details: The [Participant / the Participant’s representative] can be contacted on:
Participant’s name {{$clientdata['name']??''}}
DOB {{$clientdata['dob']??''}}
NDIS no {{$clientdata['ndis_number']??''}}
Phone {{$clientdata['phone']??''}}
Mobile {{$clientdata['mobile']??''}}
Email {{$clientdata['email']??''}}
Address {{$clientdata['address']??''}}
Alternative contact person/ guardian/ advocate/ other {{$clientdata['alternative_contact_number']}}
Service Agreement Specification:
@if(isset($data['support_provided'])) @endif @if(isset($data['cost_support'])) @endif
No Service Agreement items Description
1 The Supports that will be Provided
-Supported accommodation,
-out of home respite care,
-in home support,
-Community access,
-working on skill building exercise,
-Personal care, General Cleaning and household tasks
-Behaviour support etc 		{{$data['support_provided']??''}}
2 The cost of those supports {{$data['cost_support']??''}}
3 how, when, and where the participant requires the support to be delivered
@foreach($days as $day) @endforeach @foreach($xaxis as $xindex => $x) @foreach($days as $day) @endforeach @endforeach
{{$day}}
{{$x}} {{$supportData[$xindex][strtolower($day)]??""}}
@if(isset($data['how_long_support'])) @endif @if(isset($data['service_agreement_renew'])) @endif @if(isset($data['particiapant_culture'])) @endif
4 how long the participant requires the support to be provided {{$data['how_long_support']??''}}
5 when and how the Service Agreement will be reviewed {{$data['service_agreement_renew']??''}}

{{-- Participant or their representative will be consulted with a written agreement. --}}
6 how participant and provider will deal with any problems or questions that may arise. Please see below in {{$settings['app_short_name']??"We Care Cloud"}} responsibilities section Same as it is seen.
7 what the participant’s responsibilities are under the Service Agreement—for example, how much notice the participant must give to the provider if they cannot attend an appointment. Minimum 24 hours of prior notice for service cancelation Please read through below in “Responsibilities of Participant ’s/ Participant ’s represent” for detailed information.
8 what the provider’s ({{$settings['app_short_name']??"We Care Cloud"}}) responsibilities are under the Service Agreement—for example, to work with the participant to provide supports that suit their needs and how the agreed supports will be provided. Please read through below in “Responsibilities of Provider” for detailed information.
9 what notice is needed for the participant or provider to change or end the Service Agreement and how this is done—for example, by email or mail. Read through below.
10 Participant ’s cultural need/ other support. Yes/no/not appricable,Tf 'Yes' Then.

{{ $data['particiapant_culture']??'' }}
Parties involve Service Agreement.
This Service Agreement is for "{{$clientdata['name']??''}}", a participant in the National Disability Insurance Scheme ("{{$clientdata['name']??''}}"), and is made between:
@if(isset($data['participant_reprentative']) || isset($clientdata['name'])) @endif
1.[Participant / Participant’s representative (such as a family member or friend)] {{($data['participant_reprentative']??($clientdata['name']??''))}}
{!! isset($data['participant_reprentative']) || isset($clientdata['name'])? 'And
' : '' !!} 2. Provider 		{{ $settings['company_name'] ?? '' }}
This Service Agreement will commence on {{ isset($data['commence_on_date'])?date('d-m-Y', strtotime($data['commence_on_date'])):'' }} for the period {{isset($data['period_from'])?date('d-m-Y', strtotime($data['period_from'])):''}} to {{isset($data['period_to'])?date('d-m-Y', strtotime($data['period_to'])):''}}
The NDIS and this Service Agreement
  • support the independence and social and economic participation of people with disability, and
  • enable people with a disability to exercise choice and control in the pursuit of their goals and the planning and delivery of their support.
  • {{$settings['app_short_name']??"We Care Cloud"}} reviews the provision of supports at least. Yearly or as and when needed (such as circumstances change, New NDIS plan come in effect, Participants’ need change etc) with the Participant
  • once agreed, provide supports that meet the Participant ’s needs at the Participant ’s preferred times
  • {{$settings['app_short_name']??"We Care Cloud"}} communicates openly and honestly in a timely manner
  • {{$settings['app_short_name']??"We Care Cloud"}} has a philosophy and moral obligation to treat the Participant with courtesy and respect
  • consult the Participant on decisions about how supports are provided
  • Open door policy for feedback or complaint
  • {{$settings['app_short_name']??"We Care Cloud"}} gives the Participant information about managing any complaints or disagreements and details of the {{$settings['app_short_name']??"We Care Cloud"}} cancellation policy
  • listen to the Participant ’s feedback and resolve problems quickly
  • give the Participant maximum or a minimum of 24 hours’ notice if the {{$settings['app_short_name']??"We Care Cloud"}} has to change a scheduled appointment to provide supports
  • give the Participant the required notice if the {{$settings['app_short_name']??"We Care Cloud"}} needs to end the Service Agreement (minimum of two weeks notice)
  • protect the Participant ’s privacy and confidential information
  • provide supports in a manner consistent with all relevant laws, including the National Disability Insurance Scheme Act 2013 and rules, and the Australian Consumer Law; keep accurate records on the supports provided to the Participant , and
  • issue regular invoices and statements of the supports delivered to the Participant .
  • inform {{$settings['app_short_name']??"We Care Cloud"}} about how they wish the supports to be delivered to meet the Participant ’s needs
  • treat {{$settings['app_short_name']??"We Care Cloud"}} staff with courtesy and respect
  • talk to {{$settings['app_short_name']??"We Care Cloud"}} if the Participant has any concerns about the supports being provided
  • Where {{$settings['app_short_name']??"We Care Cloud"}} has a short notice cancelation (or no show), {{$settings['app_short_name']??"We Care Cloud"}} will be able to recover 90% of the fee associated with the activity, subject to the term of service with the participant.
  • Less than 2 clear business days’ notice for support that is less than 8 hours, continuous duration and worth less than $1000, there is no limit on the number of short notice cancellations (on no show) that a provider can claim in respect of a participant’.- NDIS Price guide, 2019-20
  • If you have any question relation to NDIS price guide and cancellations policies, please contact NDIS on feedback@ndis.gov.au or call at 1800800110
  • give {{$settings['app_short_name']??"We Care Cloud"}} the required notice if the Participant needs to end the Service Agreement (minimum four weeks’ notice), and
  • let {{$settings['app_short_name']??"We Care Cloud"}} know immediately if the Participant ’s NDIS plan is suspended or replaced by a new NDIS plan or the Participant stops being a participant in the NDIS.
Schedule of support (time and cost)
Exclusions or Additional expenses (i.e., things that are not included as part of a Participant’s NDIS supports) are the responsibility of the {{($data['participant_reprentative']??($clientdata['name']??''))}} and are not included in the cost of the support. Examples include entrance fees, event tickets, meals, etc.
Payments
{{$settings['app_short_name']??"We Care Cloud"}} will seek payment for their provision of supports after the [Participant / Participant ’s representative] confirms satisfactory delivery.
[One or more of the below paragraphs may apply. Delete those that do not apply.] [If the funding for any of the supports provided under this Service Agreement is managed by the Participant :] The Participant has chosen to self-manage the funding for NDIS supports provided under this Service Agreement. After providing those supports, {{$settings['app_short_name']??"We Care Cloud"}} will send the Participant an invoice for those supports for the Participant to pay. The Participant will pay the invoice by [specify cash / cheque / EFT] within 7 days. [AND / OR] [If the funding for any of the supports provided under this Service Agreement is managed by a Plan Nominee:] The Participant ’s Nominee manages the funding for supports provided under this Service Agreement. After providing those supports, {{$settings['app_short_name']??"We Care Cloud"}} will send the Participant ’s Nominee an invoice for those supports for the Participant ’s Nominee to pay. The Participant ’s Nominee will pay the invoice by [specify cash / cheque / EFT] within [insert reasonable time period, e.g. 7 days]. [AND / OR] [If the funding for any of the supports provided under this Service Agreement is managed by the National Disability Insurance Agency:] The Participant has nominated the NDIA to manage the funding for supports provided under this Service Agreement. After providing those supports, {{$settings['app_short_name']??"We Care Cloud"}} will claim payment for those supports from the NDIA. [AND / OR] {{-- One or more of the below may apply. --}}
Changes to this Service Agreement
  • If changes to the supports or their delivery are required, the Parties agree to discuss and review this Service Agreement.
  • The Parties agree that any changes to this Service Agreement will be in writing, signed, and dated by the Parties.
Ending this Service Agreement
  • If the Participant wishes to give feedback, the Participant can talk to management {{$settings['service_agreement_management_names']??"[Contact Name]"}} on [{{$settings['service_agreement_management_contact_numbers']??"[Contact Number]"}}, email on {{$settings['service_agreement_email']??"info@wecarecloud.com.au"}}, and/or postal address to {{$settings['service_agreement_management_postal_address']??"[Postal Address]"}}].
  • If the Participant is not happy with the provision of supports and wishes to make a complaint, the Participant can talk to {{$settings['service_agreement_management_names']??"[Contact Name]"}} on [{{$settings['service_agreement_management_contact_numbers']??"[Contact Number]"}}, email on {{$settings['service_agreement_email']??"info@wecarecloud.com.au"}}, and/or postal address to {{$settings['service_agreement_management_postal_address']??"[Postal Address]"}}].
  • If the Participant is not satisfied or does not want to talk to this person, the Participant can contact the National Disability Insurance Agency by calling 1800 800 110, visiting one of their offices in person, or visiting ndis.gov.au for further information. A complaint can be made to the NDIS Quality and Safeguard commission by: Calling: 1800 035 544 (free call from Landline) or TTY 133677. Interpreters can be arranged.
Goods and services tax (GST)
For the purposes of GST legislation, the Parties confirm that:
  • A supply of support under the service agreement is a supply of one or more of the reasonable and necessary support specified in the statement includes, under subsection 33(2) of the NDIS Act 2013, in participant’s plan currently in effect under section 37 of NDIS Act.,
  • the Participant ’s NDIS plan is expected to remain in effect during the period the supports are provided; and the Participant / Participant ’s representative will immediately notify {{$settings['app_short_name']??"We Care Cloud"}} if the Participant ’s NDIS Plan is replaced by a new plan or the Participant stops being a participant in the NDIS.
@if(isset($data['signature_participant'])) @endif {{-- @if(isset($data['signature_participant_name'])) --}} @if(isset($data['sign_of'])) @endif @if(isset($data['agreement_date'])) @endif @if(isset($data['sign_of_authorized_person'])) @endif @if(isset($data['name_of_authorized'])) @endif @if(isset($data['entry_date'])) @endif
Agreement signatures
The Parties agree to the terms and conditions of this Service Agreement.
{{$data['signature_participant']??''}}

Signature of [Participant / Participant ’s representative] Name of [Participant / Participant ’s representative]
{{$data['sign_of']??''}}
Signature of authorised person from {{$settings['app_short_name']??"We Care Cloud"}} Name of authorised person from {{$settings['app_short_name']??"We Care Cloud"}}
{{isset($data['agreement_date']) ? date('d-m-Y', strtotime($data['agreement_date'])) : ''}}
Date
{{$data['sign_of_authorized_person']??''}}
Signature of the authorised person from {{$settings['app_short_name']??"We Care Cloud"}}
{{$data['name_of_authorized']??''}}
Name of authorised person from {{$settings['app_short_name']??"We Care Cloud"}}
{{isset($data['entry_date']) ? date('d-m-Y', strtotime($data['entry_date'])) : ''}}
Date