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Support provided to the impacted person (Person with Disability or impacted person)

take action to ensure the safety and well-being of people involved in the incident Focus on the following factors (safe from harm, Contact Police if there is a risk of immediate harm, Contact the ambulance if someone is injured, Notify the relevant key personnel, and the NDIS Commission if required,

Consultation and input from person (Person with Disability/ impacted person) to provide clarity on the incident and input into corrective action and processes

(An impacted person may decide not to participate in an interview or provide a witness statement regarding the incident or alleged incident, and you should respect the impacted person’s decisions. "ref:Detailed Guidance: Expectations of workers providing services in incident management and reporting incidents: page: 19 )